Privacy Policy

1. Introduction

Phoenix Party Bus ("we," "us," or "our") operates the website phoenixpartybus.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our transportation services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you fill out a contact form, request a quote, book a service, or otherwise contact us. This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Event date and details
• Group size
• Pick-up and drop-off locations
• Payment information (processed securely through our payment processor)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device type and screen resolution

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our transportation services
• To process your bookings, quotes, and inquiries
• To communicate with you about your reservations, including confirmations and updates
• To send you marketing communications (with your consent), including promotions and special offers
• To improve our website, services, and customer experience
• To analyze usage patterns and optimize site performance
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the safety of our services

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our Site. Cookies are small data files stored on your device that help us improve your experience. You can control cookie settings through your browser preferences, though disabling cookies may affect certain Site functionality.

We may use the following types of cookies:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted service providers who assist us in operating our business (e.g., payment processors, email services)
• Legal requirements: We may disclose information if required by law, regulation, legal process, or government request
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Safety: We may share information to protect the safety of our customers, employees, and the public

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking records may be retained for up to seven years for legal and accounting purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to withdraw consent where applicable

To exercise any of these rights, please contact us at info@phoenixpartybus.net.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or content that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: