What the venue itself publishes
Taken from the official sources linked at the bottom of this page, last reviewed August 1, 2026. Event-day instructions always win over anything written here.
- The Diamondbacks list Chase Field at 401 E Jefferson Street in downtown Phoenix.
- The official parking page points guests to current options and advance parking rather than promising one fixed lot or price.
- The accessibility guide covers accessible parking at the Chase Field and Jefferson Street garages and lays out a guest drop-off and pickup process.
- A driver dropping off a guest under that process gets a Pick-Up Pass with directions for coming back after the game.
- Ballpark guidance changes by event, so the game-day details the team sends you are always the final word.

Start with your gate, not the address
Standard tickets, a suite, a hosted outing and a pregame function can all mean a different entrance and a different arrival time. Get the gate, the hospitality contact and any credential pickup sorted before we set the vehicle schedule.
Your group needs one thing: a gate they can find, a time, and the organizer's number. We'll handle the rest, including what happens if the curb we planned on is blocked when we arrive.
If someone needs the accessible drop-off, say so early
The Diamondbacks run a specific accessible parking and drop-off process, and the driver gets a Pick-Up Pass for the return trip. Call the ballpark ahead of the game and we'll attach those instructions to your booking. A general group curb isn't the same path.
Tell us whether a wheelchair or scooter is traveling with you, whether it folds, and whether the guest can transfer. That's a vehicle-fit question, not a medical one, and it changes which bus we send.
Plan the postgame around the final out, not the clock
Baseball doesn't end on schedule. Extra innings, a ceremony or the roof moving can all shift the release, so build the pickup off the final out plus time for your group to walk and gather. Do the headcount somewhere away from moving traffic.
On nights when the arena or the Convention Center is also busy, give your group a main landmark and a backup on the same side of any closed street. While the bus is circling, one person talks to dispatch — six people calling produces six different pickup spots.













